David Harris is a dedicated customer service professional with over 15 years of experience in the real estate industry. He holds a Bachelor’s degree in Business Administration from the University of Southern California and began his career as a customer service representative at a real estate firm. David’s passion for helping clients and his exceptional communication skills quickly led to his promotion to customer service manager. Before joining our agency, he served as Senior Customer Service Manager at a large property management company, where he was responsible for overseeing customer service operations and implementing strategies to improve client satisfaction. As Director of Customer Service, David is responsible for leading the customer service team, developing customer service policies, and ensuring that clients receive the highest level of service. His approach to customer service is focused on empathy, responsiveness, and proactive problem-solving. David’s leadership has been instrumental in enhancing the company’s reputation for excellent customer service and building long-term relationships with clients. He is known for his ability to handle complex customer issues and his commitment to continuous improvement. Outside of work, David is involved in community service projects and enjoys mentoring young customer service professionals.